Privacy Policy

Last updated October 23rd, 2023.

This privacy policy informs you how Yuxta Projects and its affiliates collect, use, and share personal information about you, including on its website, as well as in any interaction you may have with us, including through mobile applications and digital services (collectively, the "Digital Platforms") that include a link to this Policy or its text, unless otherwise indicated contrary. It also explains how you can contact us and assert your legal rights.

When we use your data in ways not covered in this privacy policy, we will specifically notify you at the time of collection and obtain your consent if required by applicable law.

We may make changes to this policy from time to time. The date displayed as "last updated" at the top of this page will tell you when it was last revised. Changes to this policy will come into effect when we post the revised version on the Digital Platforms.

 

Minors

The Digital Platforms do not have minors as their target audience and should not be used by them. We do not knowingly collect personal information from minors on the Digital Platforms.

 

Collection of personal information

When you visit and interact with our Digital Platforms, we collect information about you that includes personal information that may directly or indirectly identify you, such as:

  • Name
  • Phone
  • Email and electronic media

We do not seek sensitive information about you (such as your medical or health history, ethnicity, political leanings, religious beliefs, sexual preferences, etc.) and you should not provide us with such information.

 

Personal information that yuxta projects receives from third parties

Maybe Yuxta Projects receives your data from third parties with whom we have a relationship, including our authorized independent distributors or installers, according to your purchase, a warranty registration, our parent companies or affiliates including in connection with sales referral opportunities.

 

Use of your personal information

We use the personal or non-identifiable information we collect to facilitate our business relationship with you, comply with our legal and financial obligations, and further our legitimate business interests, including our specified business purposes that comply with the legal basis we collect. is set out below:

  • Provide you with the information, products, or services you requested from us.
  • Respond to your queries.
  • Periodically send customer experience surveys regarding your experience with our company and our products.

 

Disclosures of your information

We may share your personal information with trusted third parties or in other instances, including when required by law. We will use contractual or other means to protect personal information disclosed to third parties whenever required to ensure that the recipient maintains the confidentiality of such information and does not use it for purposes other than to provide the services.

We share personal data with our parent companies and affiliates to provide our products and services and for our internal business purposes.

 

Security

We take all reasonable precautions and implement appropriate technical and organizational measures to ensure a level of security that ensures the protection and confidentiality of your personal information against destruction, alteration, disclosure, and unauthorized access. However, it is impossible to guarantee the protection of any data transmission over the Internet or any website from intrusion. Accordingly, whilst we use reasonable efforts to protect your personal information by the requirements of data protection laws, we cannot guarantee its absolute protection.

Any unauthorized access to, and any unauthorized use of, the Digital Platforms or information stored by us must be reported to us immediately by sending an email.

All information you provide to us is stored on our secure servers or cloud environments, and its access and use are subject to our security policies and standards. If we have given you (or you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential and for complying with any other security procedures notified to you. We ask that you do not share passwords with anyone.

 

Changes in the privacy policy

Due to changes in technology, applicable laws, and our activities, or for other business reasons, we may need to modify this privacy policy. We will post the new version of this privacy policy on this website and the Digital Platforms without notice of the change. Consequently, it is important that you periodically check this website and the Digital Platforms to inform yourself of any changes that affect this policy.

 

Cookies

Our website uses "web cookies" that it stores on your computer whenever you visit, to distinguish between visitors' different browsers and record access through each of them.

 

Assert your rights

 

Access

You can request to see the personal data that Yuxta Projects has on you Yuxta Projects can validate your identity and access rights Yuxta Projects may charge you a fee to access your personal information. If that is the case, we will inform you of such a fee in advance. Applicable law or regulatory requirements may prevent us from disclosing some or all of the personal data we hold about you. Some personal data may have been destroyed, erased, or anonymized. Where we are unable to provide you with your data, we will inform you why, taking into account any legal or regulatory restrictions.

 

Correction or deletion of personal information

You can request the correction or deletion of the data we hold about you Yuxta Projects reserves the right not to change or delete personal data that it believes is accurate or necessary to maintain. We reserve the right to request legal confirmation of changes. If personal data is inaccurate, we will review it and, unless it proves impossible or involves disproportionate effort or costs, we will inform agents, service providers, or third parties that inaccurate information was provided to us so that the records held by such persons can be updated. or entities maintain

 

Withdrawal of consent

If you have given your consent to the processing of your data, you may (in certain circumstances) withdraw your consent at any time, which will not affect the lawfulness of the processing before the withdrawal of consent.

 

Objection to processing

You may (in certain circumstances) have the right to object to the processing of your data, including profiling, based on your particular situation.

 

Limitation of processing

You have the right to obtain a restriction of processing in certain instances, as provided by data protection laws.

 

Data portability

You have the right to receive the personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, where the processing is based on your consent or a contract. Where technically feasible, you have the right to ask us to transmit your data to another data controller.

 

Complaints

You also have the right to complain to the competent data protection authority if you consider that Yuxta Projects has not complied with the requirements of the GDPR about your data.

 

Contact

Address: Av. Rio Mixcoac 39 Piso 1 Desp 103, Insurgentes Mixcoac Cp. 03920, Benito Juarez, Mexico City

Correo electrónico: cs@yuxtaenergy.mx

Phone number:+52 1 55 1106-7913